Companies have no idea of the advantages of employing a debit order service to receive monies from their debtors, not to mention which debit order strategy will be the suitable for their needs.
Having dealt with companies payment collection techniques I'll attempt to explain why you should be utilising debit order as favourite payment collection method for your small business along with which debit order approach is going to be ideal to your industry and kind of customer base.
We begin looking into what a debit order is:
A debit order is an instruction that a bank or credit card account holder gives a organization to collect monies directly from their personal account. They way in which a client gives this instruction is by filling out a written or spoken (commonly telephonic) debit order mandate.
A debit order, as we make reference to it in South Africa, is usually referred to as a direct debit in many parts of the planet. For additional info on direct debits please see the relevant Wikipedia web site.
In South Africa there are generally two types of debit order. Electronic Funds Transfer (EFT) and Early Debit Order (EDO) that may further be split into Authenticated Early Debit Order (AEDO) and Non-authenticated Early Debit Order (NAEDO). EFT debit orders follow EDO debit orders when processed through the standard financial debit order runs. Both AEDO and NAEDO debit orders run in a very randomised manner before EFT debit orders and allow creditors an equal opportunity to collect funds from the customers.
NAEDO debit orders were announced in 2008 as a result of National Credit Act initiative and enable lenders to collect anywhere up to R5,000.00 through the most fair way possible. It is important to be aware that normal EFT debit orders make allowances for collecting up to R500,000.00 per debit instruction.
EFTs are often less expensive than AEDOs and NAEDOs but don't include the capability to track a customer account/credit card for up to 32 days. If funds would arrive in the account while in the tracking period, these monies would be reserved for collection by the party initiating the debit.
Some short examples to clarify where EFT and NAEDO debit order collections can be used:
1. An investment corporation desiring to collect an additional payment from one of their clients would most definitely make use of an EFT debit order as the likelihood of the client having money handy for collection is incredibly high. The amount to be collected would also many times exceed the R5,000.00 NAEDO limit and cost of the collection could be a consideration.
2. Insurance brokerages collecting a monthly premium from one of their customers for funeral cover would be best off choosing a NAEDO debit order run. The probability of this consumer having funds available is quite low and tracking will probably be useful to keep tabs on the clients account for when monies do arrive (usually their regular monthly earnings).
Virtually any small loan company would be better off using NAEDO because they do business with clients who normally do not have funds available within their accounts especially on the normal debit collection days. This is quite self evident since these individuals should have a history of obtaining credit and might have many debit orders to numerous loan providers going off on the same day. It is because of this that the randomisation of NAEDO orders may become a major benefit to make sure each creditor has an identical possibility of being paid back.
On the flip side any service agency will probably pick EFT for their desired debit order method because they maintain some kind of control over their client in the form of ending/suspending service as a way to obtain payment. Service providers also commonly do not offer any credit conditions and payment is made on a month-to-month basis.
I understand there are several situations and edge cases that might merit a service provider or creditor deciding to utilize either EFT or EDO debit orders and will delve into these situations in more detail during my next blog post.
Having dealt with companies payment collection techniques I'll attempt to explain why you should be utilising debit order as favourite payment collection method for your small business along with which debit order approach is going to be ideal to your industry and kind of customer base.
We begin looking into what a debit order is:
A debit order is an instruction that a bank or credit card account holder gives a organization to collect monies directly from their personal account. They way in which a client gives this instruction is by filling out a written or spoken (commonly telephonic) debit order mandate.
A debit order, as we make reference to it in South Africa, is usually referred to as a direct debit in many parts of the planet. For additional info on direct debits please see the relevant Wikipedia web site.
In South Africa there are generally two types of debit order. Electronic Funds Transfer (EFT) and Early Debit Order (EDO) that may further be split into Authenticated Early Debit Order (AEDO) and Non-authenticated Early Debit Order (NAEDO). EFT debit orders follow EDO debit orders when processed through the standard financial debit order runs. Both AEDO and NAEDO debit orders run in a very randomised manner before EFT debit orders and allow creditors an equal opportunity to collect funds from the customers.
NAEDO debit orders were announced in 2008 as a result of National Credit Act initiative and enable lenders to collect anywhere up to R5,000.00 through the most fair way possible. It is important to be aware that normal EFT debit orders make allowances for collecting up to R500,000.00 per debit instruction.
EFTs are often less expensive than AEDOs and NAEDOs but don't include the capability to track a customer account/credit card for up to 32 days. If funds would arrive in the account while in the tracking period, these monies would be reserved for collection by the party initiating the debit.
Some short examples to clarify where EFT and NAEDO debit order collections can be used:
1. An investment corporation desiring to collect an additional payment from one of their clients would most definitely make use of an EFT debit order as the likelihood of the client having money handy for collection is incredibly high. The amount to be collected would also many times exceed the R5,000.00 NAEDO limit and cost of the collection could be a consideration.
2. Insurance brokerages collecting a monthly premium from one of their customers for funeral cover would be best off choosing a NAEDO debit order run. The probability of this consumer having funds available is quite low and tracking will probably be useful to keep tabs on the clients account for when monies do arrive (usually their regular monthly earnings).
Virtually any small loan company would be better off using NAEDO because they do business with clients who normally do not have funds available within their accounts especially on the normal debit collection days. This is quite self evident since these individuals should have a history of obtaining credit and might have many debit orders to numerous loan providers going off on the same day. It is because of this that the randomisation of NAEDO orders may become a major benefit to make sure each creditor has an identical possibility of being paid back.
On the flip side any service agency will probably pick EFT for their desired debit order method because they maintain some kind of control over their client in the form of ending/suspending service as a way to obtain payment. Service providers also commonly do not offer any credit conditions and payment is made on a month-to-month basis.
I understand there are several situations and edge cases that might merit a service provider or creditor deciding to utilize either EFT or EDO debit orders and will delve into these situations in more detail during my next blog post.
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Before choosing direct debit collections, be sure to check Steven Isaacs excellent resources on the best naedo system available for your business.
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