Skills Of An SBA Loan Officer

By Elizabeth Lee


Financial institutions work tirelessly towards ensuring that members of the public get funds affordably to run their affairs. Workers employed to handle various departments and sections are fully qualified to give the best services. Employees are to possess necessary competencies and ensure that objectives of the firm are achieved. The following are skills that the SBA loan officer should have.

Time management. Companies always chase their dreams and time moves. Employees have to race with time to ensure that objectives are met within the shortest time possible. Loans must be given at a specific time that is set. The officer needs to ensure that funds the firm gave out to customers have to be collected in good time to avoid bad debts being created.

Communication prowess is key. Information is power and is supposed to be passed to those in need of it. It should be passed in the correct form without being corrupted or landing in wrong hands. Its confidentiality has to be assured for the firm to avoid the chaos that comes due to the leaking of key information. Details regarding loans such as the interest charge as well as the period required for repayment must be clear.

Ability to analyze issues. Most financial institutions that give advance credit work in a risky environment because sometimes losses are made due to customers defaulting to meet their obligations among other risks. The firm needs to analyze areas that may be very profitable so that they may be supported financially. Those dealing in sectors of the economy that are promising can be advanced credit after the analysis is done.

Superior listening competencies. Customers come with explanations that may be a basis to get loans. One should be able to listen keenly to distinguish a genuine explanation from the fake one. Some give fake information so that they can get and then vanish after that. Ability to listen enables one to get necessary details to determine the truthfulness of the information given.

Judgment and decision making. After listening to details that a customer gives, one is supposed to make the final verdict on whether to advance the loan. You should be able to use the details available about the person or organization that needs the funds. The creditworthiness of the customer should be unquestionable to be given credit. Also, proper security must be availed to alleviate the firm from losses.

Team mobilization skills. Team members that deal with this section need marshaling so that they can work towards a common goal. The officer in charge of the team has to make the members feel valued even when performing their duties. Every matter pertaining the department must be treated with seriousness by all members so that rightful efforts are input to achieve set objectives.

To conclude, the above skills are essential in the achievement of the objectives that are set. The employees need to possess these competencies for them to work in the department effectively. They will enable them to deliver as per the management expectations.




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