Insurance Adjuster And What They Are Paid To Do

By Shawn Hunter


Insurance processes can be quite tricky and overdrawn this especially when seeking compensation after a loss. The claims making process by the insured after a loss has been known to be painstakingly slow even back here in Shelby. Our lovely township. But for these process as well, we have professionals that can help you seek compensation. They are trained as Insurance Adjuster dealing with claims on the insured behalf to get the best possible claim amounts is part of their job description.

For the many fields of insurance exist different types of adjusters. This because it is required that they be experts, with sufficient knowledge on these field. The reason being so as to help in determining the cause and extent of a loss and whether and how much should be paid as compensation. For instance in auto insurance, an adjuster will need to know all about vehicles including, car parts and driving rules. Other adjustors operate in fields such as bodily harm, property, medical etc.

Their core functions revolve around claims. As such, should they be contracted, they will get involved in each aspect and process in the claims making process. In more detail, when approached by a new client to help out in getting compensation this is what they do.

These will start off with the investigations. The expert carries this out to find out all the information relating to your cover claim and if you are eligible for a claim and how much the claim should be. To do this the adjuster will visit the accident scene and try to determine the cause of the accident and whether it was covered. To this end he/she might ask a questions to those involved in the accident, take photos etc.

Then after assessing that the loss is indeed covered in the cover contract, he will move to the next step. This being the negotiations. The intention here is to get as much in claims as possible. They will be motivated to do this by the fact that they are paid on commission arising from the amount you will be paid after making the claim. As such, adjusters must be super negotiators.

Empathy, competence and creativity are among the greatest qualities adjusters needs to be successful at their job. They need to empathize with the clients for their loss even as they explain to them their cover contract provisions. With training and the right qualifications, plus experience, these qualities become engrained in the adjustor.

And they can work for the other team as well. This when employed by the insurance company. After occurrence of a loss, these adjustors will carry out the same activities done on making a claim only this time they will have the insurers best interests at heart. A public adjustor evens this out by representing your best interests and ensuring they are heard during negotiations. This so as to get you a fair compensation and in the least time.

With this better understanding of the full scope of an adjustors duties and that they can actually work and fight for us. We need not view them as evil, or without a moral compass as we have before. When working for us, they can do us a world of good.




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